Case Management Society of America


Memories of Austin


We had an amazing week in Austin, TX, at our annual CMSA Conference. CMSA provided a stellar healthcare symposium, with topics stretching across the healthcare continuum. We enjoyed educational and entertaining programs ranging from case management within the military and VA to acute care and behavioral health.

CMSA is the professional case management organization that is known for integrated case management best practices, evaluation and dissemination. The importance of integrated case management in today’s population healthcare arena cannot be overemphasized. The case manager must be prepared to care for his or her patient in a holistic manner incorporating body, mind and spirit.

Every case manager must have the training, competencies and knowledge to conduct an integrated and comprehensive case management assessment. The case manager, in collaboration with the patient, the family and interdisciplinary team, develops a plan of care based first on the patient’s short- and long-term goals. The case manager then ties the patient’s goals to health outcomes. This is the nexus to the Case Management Standards of Practice.

Kathleen Fraser, CMSA’s executive director, along with her co-authors Rebecca Perez and Dr. Corine Latour, introduced their new book about Integrated Case Management, written for and by case managers, at the conference. The book was met with great interest and an expressed need by the case manager community. Look for the publication of this valuable manual in the fall.

I hope this issue brings back fond memories if you were able to attend the conference, and also inspires you to register for next year’s conference in Chicago, IL.

Mary McLaughlin-Davis, DNP, ACNS-BC, NEA-BC, CCM

President, CMSA 2016-2018

Dr. McLaughlin-Davis is the president of CMSA. She has been a certified case manager since 1993; she is a clinical nurse specialist for adult health and the senior director for care management for Cleveland Clinic, Avon Hospital.