Case Management Society of America

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Patient Adherence

Improving Medication and Treatment Adherence, and Pain Management with Your Patients


What tools are you using to assist your patients in improving their wellness? Do you have the tools you need to help your clients who have chronic conditions to manage their pain?

CMSA is invested in setting the standard by which case managers can advance assistance, coaching, and monitoring efforts, ultimately improving care delivery and patient outcomes. Our resource, the Case Management Adherence Guide (CMAG), is another important tool to add to your ever-growing toolbox.

Designed to aid case managers in the assessment, planning, facilitation, and advocacy of patient adherence, CMAG provides an interaction and management algorithm to assess and improve the patient’s knowledge as well as his/her motivation to take medications as they are prescribed. The patient’s individual needs are also taken into account, providing you flexibility.

CMAG’s evidence-based assessment tools recommend the strategy of motivational interviewing to assist you in more effectively addressing adherence with patients. Disease-specific chapters, such as CMAG Pain, also exist as additional downloads for a greater understanding of how to apply the CMAG principals to specific disease states and patient populations.

Access This Resource Today!

To learn more, download a CMAG preview, and explore disease-specific chapters, visit



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