This issue of CMSA Today is all about the consumer. Our patients may not have any support system or be aware that a case manager or care coordinator is available to assist them. So what can we do to become a more visible component of 21st Century health care delivery in America? We need to pull back the curtain to reveal our roles as advocates, facilitators, assessors and detectives, educators, planners, communicators, and ever so often, miracle workers.
In this issue of CMSA Today:
Where Was Care Coordination?
One Scenario Provides Reason to Examine Our Own Programs as We Seek to Provide the Best Care
By Judith R. Sands, RN, BSN, MSL, CCM, CPHQ, LHRM, CPHRM
This article examines an unfortunate case management scenario and begs the question: Could this happen in your organization? The author asks us all to examine our programs and to consider certain practices and the Standards of Practice for Case Management to ensure our case management programs operate with the best interests of the patients we serve.
Preparing Patients for Their Journey Ahead
Coordination is Key in Case Managers’ Evolving Roles in Caring for Patients with Disabilities
By Karen Hercules-Doerr, MBA, BSRT
The rising incidence of younger individuals who have chronic illness includes an increased frequency of disability. This feature will help readers understand case managers’ roles in coordination as it relates to long-term, life-changing illnesses, including an in-depth look at Social Security Disability Insurance considerations to keep in mind when advising patients with chronic poor health.
It’s Time to Lift the Curtain
By Nancy Skinner, RN-BC, CCM
Our role, functions, value, and contributions to health care delivery in America are often hidden behind a curtain of unclear or misleading titles, phone cues and voice mail systems, and policies that prevent the care coordinator from gaining direct and consistent contact with the patient, their family, or support system. What can we do to become a more visible component of 21st Century healthcare delivery in America?
View from Capitol Hill
Is Our Voice Being Heard?
By Carol A. Gleason, MM, RN, CRRN, CCM, LRC, BCPC
With education and a continued presence on Capitol Hill, in every state and community, case managers continue to be recognized as valuable leaders and contributors to health care delivery. The difference we make resonates when we communicate our value to legislators and to those in our care.
Case Management and the Law
U.S. Supreme Court Rules on Federal Marriage Act
By Garry Carneal, JD, MA
The U.S. Supreme Court made headlines when it struck down Section 3 of DOMA, which impacts most types of health and benefit coverage. This will have ramifications for case managers and others who help coordinate insurance coverage and services for legally married, same-sex couples.
Building Consumer Awareness (Part 1)
By Wendy De Vreugd, RN, BSN, PHN, FNP, CCDS, MBA
In this article, many ideas will be presented to build a strong foundation and infrastructure of your case management “bench strength.” This article provides ideas on how to get started to raise consumer awareness of case management, and set the stage for building future bench strength in the field.
Public Policy Update: U.S. Senate Passes Case Management Week Resolution • Get Social with CMSA • CMSA Board Nominations Period Now Open
CMSA Educational Opportunities • Support the Future of Case Management • Transitions of Care Summits
Our CMSA Today eNewsletter ensures your
message makes it directly to the inboxes of CMSA
members all year long.
Distributed monthly, CMSA Today covers the most up-to-date topics, news highlights and issues affecting the industry. Features include current events, professional development opportunities, member news, commentaries and short articles of interest to case management professionals.